What We Do
Conflict Resolution
We facilitate conversations at no charge to help restore relationships where conflict or crime has caused harm. We aim to support participants in developing meaningful responses to harmful actions.
Criminal – Cases are referred from within the Criminal Justice System, usually by the RCMP & Crown Council. We do not provide any legal services or advice. Our services can either be complementary or an alternative to the formal legal process.
Non-Criminal – Cases are referred by individuals or organizations and people can self-refer. Cases may include neighbourhood disputes, interpersonal conflicts and more. We do not provide professional mediation services.


Training
Restorative Justice/Community Justice – We train our volunteer Case Workers in a variety of Community Justice approaches, including Restorative Justice. When space and resources allow, these trainings are made available to the public for free or at low-cost. Caseworker training occurs one to two times per year, ranging from an intensive three-day session to weekly sessions over the course of six weeks.
Mentorship – qCJ Caseworkers act as “Keepers in Training” on at least two cases before facilitating Circles. During this period, they are mentored by staff and experienced volunteers. They prepare for meetings with their case team, participate in Circle, and debrief with experienced facilitators. Volunteers participate in evaluation once a year where they identify learning goals and receive feedback from staff and the Volunteer Training Committee.
Anti-racism & Anti-oppression

